No, this app is not a subscription. You are only charged one time when you download the app, you never have to pay for anything in the app ever again. Additionally, being that there is no subscription there is also nothing to cancel.
Before answering that question, we want to make it super clear we do not want any of your personal information nor do you have to give it either! If you choose to use Sign in with Apple it gives us a proxy email and logs you in completely anonymously. Also, you can just use a fake email if you do not want to sign in with Apple and do not want to provide your actual email. See below Q for more information on that.
The two main reasons for signing in are customer support and troubleshooting issues for users. If you are having a problem we can help figure out what is wrong by looking at your account. Also if there is an issue we want to be able to let you know. We have never, and do not plan on sending you marketing emails of any kind.
We also have you sign in because it helps us keep the app secure. There are so many new and awesome features in the app, including social features that you can choose to take part in or not. With that, we needed to beef up security as well. The sign-in is to protect your information.
Lastly, we are looking to add a suite of new apps that you will be able to share your data across! This means that you can start a project in one app and then easily transfer it to another.
If you are really not into signing in you can also just turn on airplane mode and open the app. This gives you the stripped-down version of the app that does not connect to our server.
If you use the sign in with Apple feature you can completely anonymize the login process. It’s very cool and does not expose your email to the app unless you want it to. Check out this article about all about Sign in With Apple and its great privacy features. Also… a note about this. We have been told that some people don’t use Sign in with Apple because it asks for two-factor identification. We highly recommend using two-factor but if it’s too much of a hassle for you, it is a setting you can disable not a requirement.
The other option is just to use a fake email. Our primary use for your email is customer support and troubleshooting. If there is an issue with the app or your account we want to get in contact with you to let you know.
Reporting offensive, abusive, or copyrighted content
The number one reason for offline mode is that you are behind a firewall, you do not have connection to the internet, or you live in a country where our servers don’t work. Unfortunately, if this is the case, you cannot take advantage of things like lessons, or the social features in the app. However, you are still able to use all of the drawing features, AR mode, Classic Mode, timelapse recordings, etc.
Go to the Feed tab, located at the bottom right corner of your screen. At the top of the Feed tab you can switch between viewing drawings and user-submitted inspiration. Press the camera icon on the image then press Draw Now.
AR stands for Augmented Reality. Your phone will anchor the image you want to draw to an object in the real world. This means that you can move your phone around and you don’t have to worry that your drawing will be messed up. As long as you anchor is in the same place you can instantly resume drawing or paintings without having to place your image back in the same spot.
Because AR mode uses a ton of processing power it doesn’t work on all devices. If we enabled it for devices like the iPhone 7 we would have all 1 star reviews! Here is a list of devices we know it works well on:
– iPhone 8 and newer
– iPad Mini 5th Generation and newer
– Ipad Air 2019 and newer
– iPad Pro 3rd Gen (Any pro made after 2018) and newer
Classic mode does the same thing as AR mode but you have to keep your phone in place. If you move your phone on purpose or by accident you have to reposition your image back on top of where you were drawing. This can be an advantage or disadvantage depending on your situation.
It is still there! It is one of our favorite features. Now when you start a drawing press tools, then breakdown, then turn on the breakdown switch and it brings you back to the old step by step mode screen.
Still have questions? For more info, check our DVE User Manual or send us an email below, we would be glad to help!